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👁 OPV (Other People’s Views): The Empathy Advantage
Part 5 of the Maltese Mental Models series on Edward de Bono’s thinking tools
This is OPV (Other People’s Views) in action—not just understanding what others think, but understanding why they must think it.
🎭 Why OPV Matters: Beyond Surface Empathy
We live in an age of performative empathy—quick tweets of support, hashtag activism, surface-level “I hear you” responses. But real perspective-taking has become rarer. We’re trapped in algorithmic echo chambers, surrounded by views that mirror our own, losing the ability to genuinely inhabit different worldviews.
OPV isn’t about being nice. It’s about strategic intelligence. When you truly understand how others see the world, you can:
Without OPV | With OPV | Result |
---|---|---|
Argue against positions | Address underlying needs | 🎯 Find solutions that actually work |
Predict surface reactions | Anticipate deep responses | 🔮 Stay three moves ahead |
Build logical cases | Create resonant messages | 💡 Achieve genuine buy-in |
Solve your problems | Solve shared problems | 🤝 Build lasting alliances |
🔬 The OPV System: Three Levels of Perspective
OPV works through progressively deeper levels of perspective-taking. Most people stop at Level 1. Masters reach Level 3.
Level 1: Position Mapping (What)
Start by mapping what others explicitly say they want or believe:
- Their stated goals and objectives
- Their public positions and arguments
- Their expressed concerns and complaints
- Their proposed solutions
This is just data collection—important, but superficial.
Level 2: Logic Tracing (Why)
Now dig deeper to understand the logic behind their positions:
Explore Their… | Key Questions |
---|---|
Context | What pressures are they under? What’s their daily reality? What are their biases? |
Constraints | What can’t they change? What limits their options? |
Incentives | What gets them rewarded? What gets them punished? |
Information | What do they know that you don’t? What don’t they know? |
Identity | How do they see themselves? What role are they playing? |
Misconceptions | What do they believe that might not be entirely correct? What assumptions need updating? |
Level 3: Worldview Immersion (How)
The deepest level—temporarily adopt their entire worldview. Like method acting, you don’t just understand their character, you become it temporarily:
- Values: What do they consider sacred? What trade-offs are unacceptable?
- Assumptions: What do they take as given that you question?
- Experiences: What life experiences shaped their perspective?
- Fears: What keeps them up at night? What future do they dread?
- Hopes: What future do they dream of? What would victory look like?
At Level 3, you don’t just understand their view—you can think with their mind. Like a method actor preparing for a role, you temporarily inhabit their worldview so completely that their choices become logical, even inevitable, from that perspective.
💡 OPV in Action: The Investment Committee
A startup founder needs to convince an investment committee. Here’s how OPV transforms the approach:
Traditional Approach
“Our AI platform revolutionizes supply chain management with cutting-edge technology…”
After Level 1 OPV (Position Mapping)
“I know you’re looking for B2B SaaS with quick ROI and low customer acquisition costs…”
After Level 2 OPV (Logic Tracing)
Committee Member | Their Context/Constraints | Tailored Approach |
---|---|---|
Managing Partner | Needs wins after two failed investments | “Here’s why this is low-risk with proven model…” |
Technical Partner | Skeptical of AI hype, values fundamentals | “Let me show actual performance metrics, not promises…” |
Junior Partner | Needs to prove thesis about market timing | “You’re right about the market inflection—here’s evidence…” |
After Level 3 OPV (Worldview Immersion)
“I’ve been thinking about the committee’s portfolio strategy. You’re not just picking investments—you’re building a thesis about how B2B procurement will evolve. Our platform isn’t just a product; it’s validation of your vision that enterprises will shift from cost-cutting to resilience-building. Here’s how we prove that thesis together…”
Result: The conversation shifts from “convince us” to “let’s explore this together.”
🚀 Advanced OPV: The Perspective Stack
Masters of OPV can hold multiple perspectives simultaneously, creating what de Bono called a “perspective stack”:
The Four-Layer Stack
- Your Original View: What you initially thought
- Their Surface View: What they say they think
- Their Deep View: What they really think and why
- The Meta View: How both views could be partially right
This creates a three-dimensional understanding where solutions emerge from the intersection of perspectives.
Example: Remote Work Debate
Perspective Layer | View |
---|---|
Your Original | “Remote work is the future—office mandates are outdated” |
Their Surface | “We need people in office for collaboration and culture” |
Their Deep | “I’m scared of losing control and don’t know how to manage remotely” |
Meta View | “Both sides want productive teams—the question is what enables that” |
From the Meta View, new solutions emerge: hybrid models, better remote management training, results-based metrics rather than hours-based.
⚡ OPV + Previous Tools: The Power Combination
OPV supercharges every previous tool in your mental models toolkit:
OPV + PMI
Do PMI from multiple perspectives. What’s a Plus for you might be a Minus for them—this reveals why they resist “obviously good” ideas.
OPV + CAF
When using CAF, run the stakeholder analysis through deep OPV. Don’t just list stakeholders—truly understand their worldviews.
OPV + PEDD Model
The PEDD Model becomes more powerful: Pause (check your assumptions), Explore (through their eyes), Discover (shared ground), Decide (what works for all).
⚠ Common OPV Pitfalls and Fixes
Pitfall | What Goes Wrong | The Fix |
---|---|---|
Projection | Assuming others think like you with different data | Challenge your assumptions about their values |
Stereotyping | Using group labels instead of individual views | Talk to actual people, not categories |
Noble Cause Bias | Assuming your good intentions are obvious | Understand how your actions look to them |
Shallow Mimicry | Parroting their words without understanding | Dig to Level 3—worldview immersion |
Lost Identity | Losing your own perspective entirely | Use the Perspective Stack—hold multiple views |
⚖ The Empathy-Boundary Balance
Critical Warning: OPV is not about becoming a doormat. Understanding someone’s perspective doesn’t mean accepting harmful behavior or abandoning your principles. Empathy without boundaries leads to exploitation.
The Two-Way Empathy Principle
True OPV includes empathy toward yourself:
- Your Context: What pressures are YOU under? What constraints shape YOUR choices?
- Your Values: What do YOU stand for? What have YOU worked to build?
- Your Needs: What boundaries keep YOU healthy and effective?
- Your Growth: What did it cost YOU to get here? What future are YOU building?
Healthy OPV in Practice
Situation | OPV Understanding | Boundary Setting |
---|---|---|
Demanding client | “I see you’re under pressure from your boss” | “…but I cannot work weekends to fix planning failures” |
Manipulative colleague | “I understand you feel threatened by change” | “…but undermining my project is unacceptable” |
Family guilt trips | “I know you wish I visited more often” | “…but my mental health requires this distance” |
Remember: The most powerful OPV includes compassionate understanding of your own perspective. You are a stakeholder in your own life, deserving the same deep understanding you extend to others.
🎮 Practice Exercises: Building OPV Muscles
Exercise 1: The News Flip
Take a controversial news story. Write three paragraphs:
- How Side A sees it (go beyond slogans to real concerns)
- How Side B sees it (find the logic in their position)
- What both sides actually want (often surprisingly similar)
Exercise 2: The Difficult Person
Think of someone you find frustrating. Apply the three levels:
- Level 1: List their annoying behaviors/positions
- Level 2: Identify their constraints and incentives
- Level 3: Imagine their fears and hopes
Notice how your frustration shifts to understanding (not agreement, but understanding).
Exercise 3: The Sales Call Reversal
Before your next sales call or pitch:
- List reasons they should say no
- Identify what saying yes might cost them (politically, financially, personally)
- Design your pitch to address these hidden concerns
Exercise 4: The Family Mapper
Map a family disagreement using OPV. Create a table showing each person’s:
- Stated position
- Underlying need
- Fear if they don’t get their way
- Potential win-win overlap
Exercise 5: The AI Perspective
Interesting twist: Use OPV on AI systems. When ChatGPT gives you an answer:
- What training might have shaped this response?
- What constraints is it operating under?
- What “view” is it optimizing for?
This builds critical thinking about AI responses.
🌟 The OPV Transformation
Something profound happens when you master OPV. Conflicts become puzzles. Enemies become teachers. “Difficult people” become humans operating under different constraints. You stop trying to win arguments and start solving shared problems.
But the deepest change is this: you realize your own views are just one perspective, shaped by your unique context and constraints. This isn’t relativism—some views are more accurate or ethical than others. But it’s intellectual humility, the foundation of real wisdom.
Signs You’ve Mastered OPV
- ✅ You can argue any side of an issue convincingly
- ✅ People say “you really get me” even when you disagree
- ✅ You find solutions others miss because you see hidden needs
- ✅ Conflicts de-escalate when you enter the conversation
- ✅ You’re curious about opposition rather than threatened by it
📊 Summary: Your Empathy Upgrade
OPV transforms empathy from a feeling to a skill, from sentiment to strategy. In our interconnected world, the ability to truly see through others’ eyes isn’t just nice—it’s necessary.
Tool: | OPV (Other People’s Views) |
Purpose: | Deep perspective-taking for better solutions |
Process: | Three levels: Position → Logic → Worldview |
Advanced Move: | The Perspective Stack (holding 4 views at once) |
Key Benefit: | Turns conflict into collaboration |
Works Best With: | CAF for stakeholder analysis, PMI for multi-perspective evaluation |
🎯 Next Steps
You now have three complementary tools: PMI for balanced evaluation, CAF for comprehensive factor awareness, and OPV for deep perspective-taking. Together, they let you see situations in full dimension.
Ready to add direction to your thinking? In the next article, we’ll explore AGO (Aims, Goals, Objectives), which channels all this understanding toward crystal-clear purpose.
But first, practice OPV this week. Choose three situations—a conflict, a negotiation, and a puzzling behavior. Apply the three levels. Watch how understanding transforms possibility.
Navigation: ← Previous: CAF (Consider All Factors) | Series Start | Next: AGO (Aims, Goals, Objectives) →
Part of the Maltese Mental Models series • Teaching Edward de Bono’s thinking tools for the AI age